Your privacy is important to us, and this policy is intended to help you understand how we collect, use, and store information about you
The Grange Academy hire their facilities to the local community in the evenings, at weekends, and in the school holidays. We use BookingsPlus to help deliver our service.
BookingsPlus is an online application that provides venues with: a website to help promote their facilities; a booking system; online accounts for the venues clients; and the ability for the venues clients to pay for bookings online. All data collected is stored via BookingsPlus on servers hosted by Amazon Web Services located in Ireland. We use carefully chosen suppliers.
What personal information do we collect?
How we use your personal information
We will use the contact details submitted via our venue marketing websites and sent to our venue email addresses to:
We will use the contact details and documentation (training certificates, DBS forms, public liability insurance) on your BookingsPlus client account to:
When you book a venue, as part of the booking process, you may consent to your name, business and contact details being entered on the booking timetable so that you can promote the business or activity you are using the venue for. If you don’t consent to this, all that will show up on the timetable is the type of activity taking place within that time slot and without any personal information added.
We would like to send you information about our services and other venues which may be of interest to you. If you have consented to receive marketing in your client account, you may opt out a later date.
You have a right to (at any time) stop us from contacting you for marketing purposes.
How we store and secure information that we collect
Personal information is securely stored on BookingsPlus which is only accessible to a limited number of our employees who can only access the information via their unique username and password.
How to access your personal information
Personal information that is collected via our venue marketing websites or via email during the enquiry process, which is not converted to a booking, is permanently deleted following a period of 6 months of inactivity.
If you are an existing client you can view and amend the personal contact details we hold for you, in your online account at https://my.schoolbookings.co.uk/users/sign_in.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our websites and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
In addition we may disclose your personal information:
1. to the extent that we are required to do so by law;
2. in connection with any legal proceedings or prospective legal proceedings; and
3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
In the event of any of the above occurring we shall inform you of any such disclosure if lawfully permitted to do so.
How to contact us
If you would like to update any information we hold on you please contact us at firstname.lastname@example.org
If you would like to complain about how we are using or disclosing your data please contact email@example.com
If you wish to receive information on what personal data of yours we hold please contact firstname.lastname@example.org
If you would like to vary how we use your information or contact you please contact us at email@example.com
If you would like us to delete your information from our records please contact us at firstname.lastname@example.org
0208 955 7897
Write to us:
Clive Hibbert, The Grange Academy, London Road, Bushey, Hertfordshire. WD23 3AA